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Cayman Islands power provider admits 45% of their customer were without power

Tweets from CUC last night (April 4):

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Power has been restored to all areas. We apologise for the inconvenience and thank you for your patience and understanding. Have a good evening.

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Power has been restored in most of the areas. However some areas in West Bay are still without power. We anticipate that power will be restored to all areas within the next 30 minutes. Thanks for your patience.

We are aware that some customers in George Town, parts of West Bay Road and Bodden Town are without power. Our crews are working to restore. We thank you for your patience.

CUC Release today (April 5):

A power outage that impacted large parts of West Bay, Bodden Town, Prospect and George Town on Tuesday evening, from around 7pm was caused by “generating unit safety systems tripping a number of generating units in response to an operational anomaly”.

CUC said some customers were affected for as little as six minutes, while others were without electricity for over an hour and a half.

The release said:

“There was a temporary shortage of online generation capacity, which resulted in a number of the power provider’s feeder circuits tripping.

“CUC operation and maintenance teams quickly addressed the generation shortage by bringing additional units online and power was restored in a systematic manner. While CUC is committed to providing a reliable electricity service to its customers, from time to time the Company may experience generating unit faults, which will result in the loss of power. CUC sincerely apologizes for the inconvenience the outages may have caused.”

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