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Ericsson Latin America

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Liberty Global partners with Ericsson to expand DVR services in Latin America

Liberty Global (LiLAC Group) simplifies DVR expansion in Latin America through Ericsson’s Video Storage and Processing Platform (VSPP) LiLAC Group’s customers will have access to DVR services, including future updates to support the trend toward time-shifted TV Contract strengthens Ericsson’s…

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New report: app and video streaming experience determine customer loyalty

New behavior with video apps is causing smartphone issues, despite improvement in networks Among smartphone users globally, three in five face more than 11 issues at least weekly, and are twice as likely to consider switching operators Net Promoter Scores…

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Consumers challenge operators to deliver the one-click experience

Operators consistently lag behind best-in-class brands in terms of creating a digital experience, overall brand favorability and satisfaction One-click experience, excellent customer service and proactivity are among the top five drivers of brand satisfaction for consumers In Latin America, 55…

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Ericsson: Latin America’s first virtualized core network live with Digicel

Digicel Guyana’s virtualized core enables 3G mobile broadband services to Digicel subscribers in the Caribbean Complete network functions virtualization (NFV) solution including Ericsson Virtual Evolved Packet Core and Ericsson Cloud Execution Environment, improving user experience for Digicel’s subscribers, as well…