January 26, 2021

Artificial Intelligence in the 21st Century

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by Hani Zeini

Artificial intelligence has become a large part of our day-to-day lives. Nowadays, you can find machine intelligence everywhere, whether it is through an announcement at the airport, in automatic directions in smartphones, or even in a cruise controller. Although some people have been using artificial intelligence for quite some time,it is becoming an essential part of almost every industry. Every business wants to develop and implement new ideas to boost sales. Artificial intelligence enhances innovation’s scope, thereby evolving from a manual workforce tosomething greater in the future.

Hani Zeini explains artificial intelligence impact in reshaping the world

  • Calculative decision making

The use of artificial intelligence enables the workforce to make smart decisions. Artificial intelligence (AI) plays many roles. It helps in providing forecasts, analyzing trends, and easingcoordination of data delivery. AI can also measure uncertainty in a firm, thereby making decisions accordingly. Firms can program machine intelligence to imitate emotions from humans. Hani Zeini explains that these machines can undertake wise decisions, and improve the efficiency of a business firm.

  • Automation of Technology

Technology’s automatic nature has a significant impact on many industries, such as transportationand communication. Automation encompasses efficiency of the workforce, better quality products, and optimum use of raw material. It enhances production in various sectors of the economy. The use of robots can help with optimum utilization of resources and increase the productivity of machines.

  • Efficient customer service

Artificial intelligence answers customer inquiries and addresses grievances immediately, thereby coming to a solution in record time.Hani Zeini points out that many business firms use chat boxes on their websites that generate automatic replies to customer’s queries. Natural language processing technology enables companies to use personalized messages for consumers, thereby helping them look for the best solution to a problem. This expert technology minimizes burden experiences by service staff and enhances their productivity.

  • Analysis and management of repeated tasks

Repetitive business tasks can be long-winded and monotonous for employees. If a worker loses interest in their work, they will not be able to perform well. Automation can minimize the effort required by a workman by automatically executing business processes without manual support, thereby minimizing waste and utilizing the workforce to its optimum capacity, says Hani Zeini.

  • Finding a solution to complex issues

Artificial intelligence development started with simple machine learning, which was advanced to deep learning models, thereby enabling them to solve complex problems. In addition to customer interaction, machine intelligence can also detect forgery from management or from the client. It can forecast the weather as well as resolve a medical diagnosis. Business firms address challenges with artificial intelligence and solve their problems with efficiency, thereby increasing productivity and minimizing expenditure.

  • Diminishing errors

Automation of business tasks minimizes the chance of errors. Artificial intelligence tools enable the workforce to enter data, analyze applications, and process jobs. One of the great benefits of artificial intelligence is that expert technicians work efficiently and reduce data processing problems. The tools of artificial intelligence are beneficial to firms that require error-free working mechanisms.

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