November 24, 2020

Supreme Court rules airline had right to dump frequent flier for excessive complaints

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By Ashlee Kieler From Consumerist PHOTO: (Martin Rottler) It’s official: being a bad customer can get you booted from loyalty programs. On Wednesday, the U.S. Supreme Court unanimously decided it was within Northwest Airlines rights to dump a rabbi from the airline’s WorldPerks loyalty program for complaining too often. The decision puts an end to […]