April 13, 2021

Clia Conference: Royal Caribbean boss admits cruise lines bank on trade to communicate

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By Natasha Salmon From Travel Weekly UK More than 600 agents and suppliers attended the 11th annual cruise event last week. Natasha Salmon reports from Southampton Royal Caribbean Cruises’ Gavin Smith admitted cruise lines could do better at communicating with customers and rely on agents to push their message. The keynote speaker told Clia Conference […]