October 20, 2020

MLT Vacations celebrates 2013 Quality Assurance winners –[Webster’s Tours lone Cayman winner]

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p201310150620-55070From Travel & Tour World

MLT Vacations, a leading provider of vacation packages in the U.S., recently announced the winners of its 2013 Quality Assurance Awards during a ceremony held at the company’s annual travel agent educational program, MLT University.

“These companies represent the best of the best,” said MLT Vacations President John Caldwell during the event. “Their commitment to delivering exemplary service and their passion for hospitality help ensure our mutual customers have the best possible vacation experience, and that they come back year after year.”New for 2013, destination management companies and rental car companies have been added to the awards program.

bossnflag01“The Quality Assurance Award is an annual recognition of our partners’ quality and consistent levels of performance,” said Elizabeth Moriarty, MLT Vacations vice president of product development. “In 2013, the program recognizes qualifying companies in Mexico, the Caribbean, Latin America, Europe and the U.S.”

The Quality Assurance Awards are earned by MLT Vacations’ partners that achieve a 99 percent customer satisfaction index, and 99 percent product delivery performance. For the 2013 award, data was gathered from more than a million of customers who travelled through one of MLT Vacations’ airline partner brands.

For more on this story go to:

http://www.travelandtourworld.com/news/article/mlt-vacations-celebrates-2013-quality-assurance-winners/

PHOTOS:

From Boarding NO – In the picture the RIU team in America and the executives from MLT Vacations. From left to right: John Caldwell, MLT Vacations President; Nova-Lee Black, RIU Business Development Manager Midwest, USA; Sergi Ruiz Piqué, VP Business Development RIU; Elizabeth Moriarty, MLT Vacations VP Product Development; Hugo Aguilera, RIU Business Development Director and Claudia De la Fuente, RIU Business Development Manager, Southeast USA.

Kenrick Webster From Webster’s Tours

 EDITOR: Cayman Islands lone winner was Webster’s Tours, owned and operated by Kenrick Webster. (http://www.websters.ky/about.html)

 2013 QUALITY ASSURANCE AWARD WINNERS HOTEL AND RESORT WINNERS

CARIBBEAN

Antigua

Sandals Grande Antigua Resort & Spa

 

Aruba

Aruba Marriott Resort & Stellaris Casino

Tamarijn Aruba All Inclusive

 

Bahamas – Nassau

Atlantis Paradise Island – Beach Tower

Atlantis Paradise Island – Coral Tower

Atlantis Paradise Island – Royal Tower

Sheraton Nassau Beach Resort & Casino

 

Bermuda

Grotto Bay Beach Resort

 

Dominican Republic – La Romana

IBEROSTAR Hacienda Dominicus

 

Dominican Republic – Punta Cana

Excellence Punta Cana

Grand Bahia Principe Punta Cana

IBEROSTAR Bavaro

IBEROSTAR Punta Cana

Luxury Bahia Principe Ambar Don Pablo Collection

Secrets Royal Beach Punta Cana

 

Jamaica – Montego Bay

Hilton Rose Hall Resort & Spa

IBEROSTAR Rose Hall Beach

Sandals Montego Bay

Sandals Royal Caribbean Resort & Private Island

Secrets St. James Montego Bay

Secrets Wild Orchid Montego Bay

 

Jamaica – Negril

CocoLaPalm Seaside Resort

Couples Negril

Couples Swept Away

Riu Palace Tropical Bay

Sandals Whitehouse Village & Spa

 

Jamaica – Ocho Rios

Grand Bahia Principe Jamaica

Couples Sans Souci

Couples Tower Isle

Jewel Dunn’s River Beach Resort & Spa

Sunset Jamaica Grande Resort & Spa

 

Puerto Rico

Caribe Hilton

The Condado Plaza Hilton

InterContinental San Juan

San Juan Marriott and Stellaris Casino

 

U.S. Virgin Islands

The Westin St. John Resort & Villas

 

Saint Lucia

Sandals Halcyon Beach St. Lucia

 

DESTINATION MANAGEMENT COMPANY WINNERS

 

CARIBBEAN

 

Antigua

St. James Travel and Tours

 

Aruba

De Palm Tours

 

Bahamas

Majestic Tours

 

Bermuda

Beeline Transport

 

Dominican Republic – Puerto Plata

Trafictours – Dominican Republic

 

Dominican Republic – Punta Cana

Trafictours – Dominican Republic

Dominican Republic – Santo Domingo

Trafictours – Dominican Republic

 

Grand Cayman Islands

Webster’s Tours

 

Jamaica

Tourwise Ltd.

 

St. Lucia

Solar Tours

 

St. Martin

St. Maarten Sightseeing Tours

 

St. Thomas/St. John

Tropic Tours

 

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